Not open yet: preparing our first centres
Parents ask on WhatsApp. Your centre answers.
We're building Centrely for tuition centres in Malaysia: to answer parents' questions and take booking requests on WhatsApp, from what your centre sets out, and to pass anything else to your staff.
Try a question
- Reads the question
- Checks what you've published
- Replies, or passes it to your staff
- A parent: How much for Form 4 Add Maths? 10:42 pm
- Assistant Form 4 Add Maths is RM160 a month. Classes are on Saturdays, 9 to 11 am. 10:42 pm From your fees and timetable
- The parent: Can he join mid-term? 10:43 pm
- Assistant That isn't set out yet, so I've passed your question to our team. They'll reply here. 10:43 pm
- Passed to Nurul, front desk
Published by your centre
Timetable
- Form 4 Add Maths
- Saturdays, 9 to 11 am
- Standard 5 Science
- Wednesdays, 4 to 6 pm
Fees
- Form 4 Add Maths
- RM160 a month
- Trial class
- RM20, taken off the first month
Term dates and closures
- Deepavali
- Closed; that week's class moves to Saturday
Policies
- Missed class
- A replacement class within 2 weeks
- Joining mid-term
- Not given yet
A preview of what we're building Coming later
Parents ask the same things every day: fees, timetables, trial classes and holidays.
Built, in final testing
Set it out once. Keep it current.
Everything parents ask about, in one place, checked and published by you. It's what Centrely will answer from.
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Programmes and levels
Parents ask: Do you teach Form 4 Add Maths?
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Fees, discounts and promotions
Parents ask: Is there a sibling discount?
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Timetable
Parents ask: Any class on Saturday morning?
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Term dates and closures
Parents ask: Open during the school holidays?
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Trial classes
Parents ask: Can she try a class first?
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Policies
Parents ask: What if we miss a class?
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Not set out yet? It says so.
Anything you haven't set out shows as “not given yet”, never “none” or “free”.
Staff see only what you give them
Each person has their own sign-in and authenticator code, and only the parts you give them, at the branches they're assigned to.
The right person for each question
Choose who handles complaints, child safety, learning support and account questions at each branch.
How it works
Your centre, your WhatsApp, your staff
The first step is built. The rest is being built now.
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We set up your centre with you
In person: your programmes, fees, timetable and policies, which you check and publish.
Built -
You connect your own WhatsApp
Through Meta's official sign-up, from your centre's WhatsApp Business account. It stays yours.
Coming later -
Parents ask, Centrely answers
From what you've published. Anything it can't answer, or that needs a person, goes to the staff you choose.
Coming later -
Bookings and reminders
Parents ask to book a trial class or a place, and your staff confirm it. Parents who've agreed get reminders.
Coming later
Your WhatsApp, your data
It stays yours
Your account, your numbers
Your centre's WhatsApp Business account and numbers belong to your centre. Centrely manages messages only with the access you give it, and you can remove that access at any time.
Meta bills you directly
Meta charges your centre for WhatsApp messages, separately from Centrely.
Meta's official platform
Only Meta's WhatsApp Business Platform. We're completing Meta's checks before we connect any centre.
Careful with your data
Getting in takes a password and an authenticator code. We never sell personal data or use it for advertising. Our privacy policy
Contact
Tell us about your centre
How many branches you have, and what parents ask you most. We're setting up our first centres with them, in person.
Email ussupport@getcentrely.com